We answer your questions!
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We answer your questions!
No, our consultants are not paid by commission. The only concern of our consultants is to find the best products to improve your comfort.
All the foams that make up our mattresses are Certipur-US certified, which represents the highest standard in the field. This certifies that they are safe for the environment and for health. For more details see our environmentpage
bleu.eco mattresses are made of high quality materials that are resistant to sagging for a long time.. Check our guarantees page
A slight odour when unpacking is normal! This is the case for all mattresses made of pressure-reducing foam. Rest assured that this odour will dissipate quickly and, above all, that it is neither toxic nor dangerous to your health. If it bothers you, after unpacking your mattress, simply let it air out uncovered in a ventilated room and in no time it will be gone.
We may know of other customers with similar conditions to yours and we can testify to their experience. Don't hesitate to contact us at 1-877-715-8886
Yes, all the mattresses we manufacture are designed to be used with an adjustable bed base. To purchase an adjustable bed base, do not hesitate to contact our team of consultants or consult our articulated bed comparisonpage.
The human body reacts differently to changes, so you may need a few days to get used to your new mattress. The majority of our customers find that they are comfortable from the very first night.
This is almost always due to the surface on which the mattress rests. If you have a problem like this, we recommend testing the mattress for evenness directly on the floor. If you find that this corrects the unevenness, you should assess whether your slatted base or bed base is damaged. If your blue.eco mattress still seems uneven on the floor, contact us without delay.
Your mattress is vacuum packed the day before your delivery. It is preferable to unpack your mattress as soon as you receive it, as your comfort guarantee starts on that date. If you have to keep it in the box, we advise you not to exceed three months.